Refund policy

We want all of our customers to be happy with their orders. Please inspect your order upon reception and contact us immediately if the item is damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

If you have any issues with your order, please contact us at 215-862-2207 or donna@newhopefloracottage.com within 1 business day of receiving your order so we can replace it.